No checkout on this website
This website does not accept payments or process refunds. It helps you start a conversation about a service.
Agree the policy before payment
Ask for cancellation terms, refund eligibility, treatment of completed work and third-party costs to be included in your written quote or service agreement before paying. This page does not promise an automatic refund or set a universal refund deadline.
Request a cancellation or refund
Contact Astrix Digital through WhatsApp with your project reference, payment date, amount and reason for the request. Do not send complete card details or account passwords. Ask for written confirmation of the request and next steps.
Review of a request
The relevant service agreement, work delivered, authorized costs and applicable consumer rights will determine the outcome. Any approved refund amount, method and expected processing time should be confirmed in writing.
Mandatory rights
Any statutory cancellation or refund rights that apply to your purchase remain unaffected.
Need clarification?
Speak with Astrix Digital before sharing information or starting a project.
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